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Returns & Exchanges

Returns and exchanges on unworn and unwashed items may be made up to 30 days after the original purchase date simply by sending us an emailing outlining the reason for the return/exchange.

Exchanges made within 2 weeks of original purchase date qualify for a free return shipping label and no additional costs to ship a new item! Email us to request a shipping label for your exchange. Be sure to include your name, order number, the item(s) that you wish to send back, and the item(s) and size(s) that you would like to exchange for.

We do not offer return shipping labels for item refunds. We do not refund original shipping charges unless it is our mistake in shipping the wrong size or item. Refunds will be credited back to your account 1-3 days after we have processed the refund.

We do not accept returns or exchanges for sale items.

If you have any further questions, please email justin@htwonclothingco.com.